Complaints

We continually strive to deliver a service that makes it easy for you to do business with us. However, we appreciate there may be instances where you feel your experience has fallen short of your expectations and you may wish to discuss this with us.

In the first instance please speak to your Business Development Manager (BDM)/Telephone Business Development Manager (TBDM). They will take ownership of your issues and should be able to resolve the matter to your satisfaction. The contact details for your BDM/TBDM can be found under contact us.