Mortgage Application Tracking System (MATS) access

From Tuesday 2 May, you'll be able to access the Mortgage Application Tracking System (MATS) on the Santander for Intermediaries website homepage via Introducer Internet.

This way of accessing MATS is much simpler:

  • Use your Introducer Internet password to logon and view your cases
  • See applications submitted, upload and view documents or send a message.

You can still access MATS directly from other web pages and through the MATS emails.

Mortgage administrators

If your mortgage administrator wants to access MATS via Introducer Internet to track applications, you'll need to register them with us.