Streamlining your experience

10/06/2026


We've listened to your feedback. On Wednesday 10 June, we improved our Introducer Internet mortgage application journey.

What's changed?

  • Easier - your Santander registered mortgage administrators can fully submit new business mortgage applications on your behalf. For more information on how to register a mortgage administrator, click here.
  • Quicker - for BTL applications you’ll no longer need to tell us your client’s net income, household, and other expenditure.
  • Sticking to our pledge to improve product transfers - helping you by showing more details about your client’s existing mortgage – LTV, product start and end dates, product code and ERC.