Introducer Internet is our application system. You can get an agreement in principle (AIP), mortgage illustration and submit a full mortgage application (FMA) as well as track the progress of your cases. It also provides a tailored checklist of our evidence requirements at AIP and FMA.
In the 'My offers' section of Introducer Internet, you can download and print an intermediary copy of your client's mortgage offer as soon as we've issued it.
Getting started
You'll need to register with us before you can submit business. You can also request to register your mortgage administrator
If you don't know your log on details, please email msa@santander.co.uk
How to submit an application
View our guides below for more information on how to submit an application on Introducer Internet.
User guides
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How to submit a residential application (pdf) File size: 4.6 MB
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How to submit a Buy to Let application (pdf) File size: 3.7 MB
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How to submit a residential application for a Scottish property (pdf) File size: 4.5 MB
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How to submit a Help to Buy application for remortgages (pdf) File size: 365.7 KB
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How to submit a Shared Ownership application (pdf) File size: 815.4 KB
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Mortgage administrator user guide (pdf) File size: 717.0 KB
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Retained/other properties user guide (pdf) File size: 1.5 MB
Help and support
For technical support contact our Introducer Internet help desk on 0800 085 1198
Your dedicated contact will provide help and support with any queries you may have.