Online services and contact details

Introducer Internet

Obtain an AIP, KFI and submit residential and Buy to Let applications. Plus access our Online Mortgage Transfer Service to transfer your client’s existing mortgage to a new deal.

We recommend that you use Windows Microsoft Internet Explorer version 8 or above to access Introducer Internet. To update your browser go to the Windows Microsoft site.

Log on

Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
9.0 days

Buy to Let average time to offer:
9.5 days

Find out more

Latest news


New intermediary exclusive

On Tuesday 26 April 2016, we’ll be launching a new intermediary exclusive and making improvements to our mortgage range, including reducing selected zero booking fee products by up to 0.35%.

Read more


Updates to our affordability calculator

We’ve updated our affordability calculator to support the tax changes coming into effect on 6 April.

Read more


Increase to maximum LTV for residential flats

On Wednesday 16 March we increased the maximum LTV for residential non-new build flats to 95% for loans up to and including £350,000.

Read more