Online services and contact details
Get an AIP, KFI and submit residential and Buy to Let applications as well as track the progress of your cases. Plus transfer your client's existing mortgage to a new deal via the Online Mortgage Transfer Service.
We recommend that you use Windows Microsoft Internet Explorer version 10 or above, Chrome or Firefox on a desktop/laptop and Safari or Chrome on a tablet. To update your browser go to the Windows Microsoft site.
We made some important updates to Introducer Internet on Sunday 21 January, as a result of these changes you may need to clear your browser cache. For most browsers this can be done by pressing Ctrl+F5.
Mortgage case tracking (MATS)
Our Mortgage Application Tracking System (MATS) keeps you up to date with your cases from application to completion. Log on to Introducer Internet below to access MATS or go to the tracking an application page. Don’t forget you can register your mortgage administrator to set up, submit and track cases.
Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.
Find out how much your client could borrow.Affordability calculator