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Online services and contact details

Introducer Internet

Obtain an Agreement in Principle (AIP), KFI and submit residential and Buy to Let applications. You can access our Online Mortgage Transfer Service to transfer your client’s existing Santander mortgage to a new deal.

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Mortgage case
tracking (MATS)

Our Mortgage Application Tracking tool (MATS) allows you to keep up to date with your application, from case submission through to completion.


Solicitor panel

Find a solicitor or check if a firm is on our panel. Enter either your full postcode, any part of a solicitor’s firm name or their Santander panel number.


Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.

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Mobile Number

Sales Telephone

Admin Telephone

Fax Number

Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Initial set up of applications received:
28th Aug

Average time to valuation:
4.6 days

Average time to offer:
11.7 days

Find out more

Latest news

  • 28/08/2015

    Changes to our mortgage products

    On Wednesday 2 September 2015 we will be launching new zero booking fee 2 year Tracker mortgages and making selected product withdrawals

    Read more
  • 20/08/2015

    Changes to our mortgage pricing

    On Friday 21 August 2015 we will be reducing selected residential rates at 85% and 90% LTV and making changes to our Buy to Let range (including product withdrawals)

    Read more
  • 20/07/2015

    Introducer Internet changes

    With effect from today we’ve made some changes to Introducer Internet.

    Read more