Online services and contact details

Introducer Internet

Introducer Internet will be unavailable from 9pm on Saturday 21 January until 6am on Monday 23 January. You will be unable to submit cases during this time. We're sorry for any inconvenience caused. 

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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
10.0 days

Buy to Let average time to offer:
12.3 days

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Latest news


New and improved Introducer Internet coming soon

On Monday 23 January we’re improving Introducer Internet to make it easier for you to do business with us.

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Foreign currency mortgages update

From Monday 16 January, for applications where any element of employed income is paid in any of the following foreign currencies, we’ll be reverting to the exchange rate on the day of the calculation.

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NEW! Limited offer exclusive products

On Tuesday 17 January 2017, we’ll be launching new limited offer Key Account exclusives for residential and Buy to Let clients.

Read more