Online services and contact details

Introducer Internet

Obtain an AIP, KFI and submit residential and Buy to Let applications. Plus access our Online Mortgage Transfer Service to transfer your client’s existing mortgage to a new deal.

We recommend that you use Windows Microsoft Internet Explorer version 8 or above to access Introducer Internet. To update your browser go to the Windows Microsoft site.


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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
9.9 days

Buy to Let average time to offer:
9.3 days

Find out more

Latest news


Fixed rate mortgage reductions

On Wednesday 31st August, were making a number of improvements and changes to our mortgage products.

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Reduction to our tracker rates

On Tuesday 9 August 2016, we’ll be reducing our tracker rates to reflect the reduction to the Bank of England base rate.

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Santander responds to decision to reduce Bank of England base rate

On Thursday 4 August 2016, the Bank of England base rate reduced from 0.50% to 0.25%.

Read more