Online services and contact details

Introducer Internet

Get an AIP, KFI and submit residential and Buy to Let applications as well as track the progress of your cases. Plus transfer your client's existing mortgage to a new deal via the Online Mortgage Transfer Service.

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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion. You can also access it directly from Introducer Internet.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
12.1 days

Buy to Let average time to offer:
16.3 days

Find out more

Latest news


Mortgage Application Tracking System (MATS) access

From Tuesday 2 May, you'll be able to access the Mortgage Application Tracking System (MATS) on the Santander for Intermediaries website homepage via Introducer Internet.

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Pricing changes and launch of new exclusives

On Wednesday 26 April 2017, we’ll be making some improvements to our Buy to Let and residential mortgage ranges and launching new exclusives.

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New affordability approach for Buy to Let remortgage without capital raising

From Wednesday 19 April, we'll assess eligible Buy to Let (BTL) remortgage applications without capital raising using a minimum of 125% rental cover at a 5.00% affordability rate up to 75% LTV.

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