Online services and contact details

Introducer Internet

Obtain an AIP, KFI and submit residential and Buy to Let applications. Plus access our Online Mortgage Transfer Service to transfer your client’s existing mortgage to a new deal.

We recommend that you use Windows Microsoft Internet Explorer version 8 or above to access Introducer Internet. To update your browser go to the Windows Microsoft site.

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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
9.5 days

Buy to Let average time to offer:
9.1 days

Find out more

Latest news


New First time buyer exclusives

On Wednesday 1 June 2016, we’ll be making some improvements to our mortgage range, including launching new First time buyer exclusives.

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KFI update on mortgage terminology

From 15 May 2016, we adopted the CML and Which? mortgage tariff of charges terminology in our KFIs.

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BTL transfers available on the Online Mortgage Transfer Service

From Sunday 15 May 2016 you can use the Online Mortgage Transfer Service (OMTS) to transfer your client’s existing Santander Buy to Let mortgage through Introducer Internet.

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