Online services and contact details

Introducer Internet

Get an AIP, KFI and submit residential and Buy to Let applications as well as track the progress of your cases. Plus transfer your client's existing mortgage to a new deal via the Online Mortgage Tracking Service.

We recommend that you use Windows Microsoft Internet Explorer version 10 or above, Chrome or Firefox on a desktop/laptop and Safari or Chrome on a tablet. To update your browser go to the Windows Microsoft site.

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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion. You can also access it directly from Introducer Internet.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
10.6 days

Buy to Let average time to offer:
10.8 days

Find out more

Latest news


Accountant's certificate update

From Friday 10 March please use the updated accountant's certificate dated March 2017 on our website.

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Fixed rate pricing improvements

On Tuesday 28 February 2017, we’ll be making improvements to our fixed rates.

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Interest only policy improvements

From Friday 24 February, we've improved our policy where any part of the mortgage is on interest only.

Read more