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Online services and contact details

Introducer Internet

Obtain an Agreement in Principle (AIP), KFI and submit residential and Buy to Let applications. You can access our Online Mortgage Transfer Service to transfer your client’s existing Santander mortgage to a new deal.

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Mortgage case
tracking (MATS)

Our Mortgage Application Tracking tool (MATS) allows you to keep up to date with your application, from case submission through to completion.


Solicitor panel

Find a solicitor or check if a firm is on our panel. Enter either your full postcode, any part of a solicitor’s firm name or their Santander panel number.


Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.

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Mobile Number

Sales Telephone

Admin Telephone

Fax Number

Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Initial set up of applications received:
22nd May

Average time to valuation:
4.3 days

Average time to offer:
13.5 days

Find out more

Latest news

  • 26/05/2015

    Changes to our mortgage pricing

    On Wednesday 27 May 2015 we will be making a number of changes to our mortgage pricing, including launching new Help to Buy: equity loan scheme products that offer an extended completion deadline of 9 months

    Read more
  • 22/05/2015

    Dual Representation

    Confirms our requirements for where a client wishes to appoint a solicitor who is not on our panel for their residential purchase.

    Read more
  • 18/05/2015

    Changes to our mortgage pricing

    On Tuesday 19 May we will be making a small increase to our 2 and 5 Year Fixed rates with zero booking fees at 80% LTV.

    Read more