Online services and contact details

Introducer Internet

Obtain an AIP, KFI and submit residential and Buy to Let applications. Plus access our Online Mortgage Transfer Service to transfer your client’s existing mortgage to a new deal.

We recommend that you use Windows Microsoft Internet Explorer version 8 or above to access Introducer Internet. To update your browser go to the Windows Microsoft site.


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Mortgage case tracking (MATS)

Our Mortgage Application Tracking System (MATS) allows you to keep up to date with your application from case submission through to completion.

Solicitor panel

Find a solicitor or check if a firm is on our panel.
Enter either a town or city, a part or full postcode, any part of a solicitor’s firm name or their Santander panel number.

* Must be at least 3 characters

Your dedicated contact

Enter your Company/Introducer ID to find details of your dedicated contact. If you don’t know your Company/Introducer ID or haven’t yet registered with us, please click here.


Find out how much your client could borrow.

Affordability calculator

Snapshot of our service

Residential average time to offer:
9.8 days

Buy to Let average time to offer:
10.4 days

Find out more

Latest news


Revised product dates and codes

On Wednesday 27 July 2016 we will be extending our end dates and replacing our fixed rate product codes.

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Santander wins three What Mortgage awards

On 20 July, Santander scooped three awards at the annual What Mortgage ceremony. Now in its 23rd year, the What Mortgage awards recognise and reward the best businesses in the UK’s mortgage and personal finance industry.

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Foreign currency mortgages update

Following the recent EU referendum vote to leave, we've seen some volatility in foreign currency exchange rates. As a result from Wednesday 6 July, for applications where any element of employed income is paid in a foreign currency, we require you to use the average exchange rate prior to the leave vote.

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