Our latest service levels

This information was updated on Monday 21 August, 5.00 pm

Residential average offer time

9.9 days

Buy to Let average offer time

10.2 days

All residential and BTL applications in progress

We're setting up applications received on

21 Aug

We're checking supporting documents received on

21 Aug

We're reviewing applications sent to our underwriters on

16 Aug

Answering your calls yesterday

Admin centre

1 second

Sales teams

1 min 39 seconds