Our latest service levels

This information was updated on Friday 23 June, 5.00 pm

Residential average offer time

11.9 days

Buy to Let average offer time

12.0 days

All residential and BTL applications in progress

We're setting up applications received on

23 Jun

We're checking supporting documents received on

23 Jun

We're reviewing applications sent to our underwriters on

20 Jun

Answering your calls yesterday

Admin centre

11 seconds

Sales teams

1 min 52 seconds